A support inbox keeps members happy. FlowTracker goes further: every conversation carries the lead's ad source, pipeline stage and deposit history, so your team does not just resolve tickets, it closes revenue.
Mava is positioned as an AI-powered support inbox for Telegram and Discord communities. Support is essential, but for performance teams the inbox is where revenue happens. Here is what FlowTracker adds around it.
In FlowTracker, every chat shows the member's ad source, funnel stage and deposit history right beside the thread. Your team knows instantly whether they are talking to a fresh lead or a $5,000 depositor.
FlowTracker tracks the full journey from ad click through Telegram join to broker registration and FTD, server-side. Support tools see the message; FlowTracker also sees the money and feeds it back to Meta, TikTok and Google via CAPI.
A support inbox waits for members to write in. FlowTracker also reaches out: WhatsApp, Telegram, Email, SMS and AI Voice broadcasts to precisely segmented audiences, triggered manually or by workflow automation.
CRM, inbox, tracking, broadcasts, workflows and ASK AI share one data model. No syncing a support tool to a CRM to a tracker; the lead record is the same object everywhere, from first click to latest deposit.
Based on each product's public positioning. Mava focuses on community support for Telegram and Discord; FlowTracker is a full-funnel attribution and engagement platform.
| Capability | ||
|---|---|---|
| Attribution | ||
| Click-to-FTD tracking | ✓ | Not their focus |
| Server-side events | ✓ | Not their focus |
| ✓ | Not their focus | |
| S2S postbacks | ✓ | Not their focus |
| Engagement | ||
| Omnichannel inbox | ✓ | Telegram and Discord support |
| ✓ | Not their focus | |
| ✓ | Not their focus | |
| ✓ | Not their focus | |
| SMS campaigns | ✓ | Not their focus |
| AI Voice campaigns | ✓ | Not their focus |
| AI | ||
| ASK business AI | ✓ | Not their focus |
| Autonomous chat agents | ✓ | Support-focused AI |
| Platform | ||
| Built-in CRM | ✓ | Not their focus |
| Workflow builder | ✓ | Not their focus |
| 34+ broker integrations | ✓ | Not their focus |
| ✓ | Not their focus | |
Support tool or revenue platform? It depends on what your inbox is for.
Mava's public positioning is AI-powered community support for Telegram and Discord. If your community is also your sales funnel, you need the inbox connected to attribution, a CRM and outbound campaigns. FlowTracker delivers all of that in one platform, so every conversation is informed by where the lead came from and what they are worth.
Your Telegram bot and channels reconnect to FlowTracker in minutes and new conversations flow immediately. Historical threads stay accessible in your previous tool during the overlap, and our onboarding team helps you port tags, saved replies and routing rules.
Yes. Many teams keep their existing support tool while FlowTracker takes over attribution and outbound first, then move the inbox once agents are comfortable. There is no technical conflict between the two.
FlowTracker is in early access. Pricing is based on contact volume and connected channels rather than per agent seat, and early access members lock in preferential rates. Request access for a walkthrough or see the pricing page.
And reveal your funnel's full potential with reliable, full-funnel event attribution.