Solutions · Travel & Tourism

The first reply wins the traveler. Make sure it's yours

A traveler who asks about your Bali trip on WhatsApp has three other tabs open. FlowTracker answers in seconds, holds the spot with a Stripe deposit link sent in chat, and credits the booking to the ad that started the conversation. High season stops being a support emergency.

See the product tour

Instant answers on every channel Deposits collected inside the chat Bookings attributed to the ad

Inbox · Horizon ToursAI answering

Inquiries today

+38%

Deposits collected

$23,400

41 bookings

WhatsApp · "Is Bali Escape Sep 12 still open?"1mNEW

Instagram · group of 6 · Amalfi Coast Oct9mAI

Deposit paid · $450 · Bali Escape Sep 1222mPAID

Booking attributed to Meta · Summer Escapes · CAPI fired

Omnichannel Inbox

Every trip question,
one screen, full context

WhatsApp, Instagram, Messenger, Live Chat and Email land in a single inbox. Beside each thread: which ad the traveler came from, which trips they asked about and what they have paid so far.

Conversations · 14 open3 agents online

Maya R.WhatsApp · 1m

Can we add 2 more people to the Sep 12 Bali group?

Jonas & PetraInstagram · 7m

Honeymoon ideas for late October?

Dmitri K.Live Chat · 12m

Does the Iceland trip include airport pickup?

S. WhitfieldEmail · 30m

Could you resend the invoice for our balance payment?

Source, trip history and payments beside every thread

No more "who's got the phone?"

When inquiries arrive on five apps and one shared handset, travelers wait and bookings leak. In FlowTracker your whole team works the same queue, every message is assigned, and the traveler's CRM record sits beside the conversation: source campaign, trips discussed, deposits paid.

Pipelines track each inquiry from first question to final balance, and stage automations fire the boring follow-ups so your team can sell trips instead of chasing them.

WhatsApp, Instagram, Messenger, Live Chat and Email in one queue Built-in CRM with a pipeline per departure Assignment and full history per traveler

Inquiry-to-Booking Funnels

"Is Sep 12 still open?" to deposit paid, in one thread

Availability questions have a short shelf life. Chat funnels answer them on the spot, then send a Stripe payment link in the same conversation, so the traveler secures the spot with a deposit before the enthusiasm cools. Balance payments follow the same way, on a schedule you set around the departure date.

Because the inquiry began on a tracked link, the paid booking is credited to the exact ad and creative, and the purchase event flows back to the ad platforms server-side.

Explore Attribution & CAPI

WhatsApp · Bali Escape Sep 12funnel active

Hi! Two of us for the Bali Escape on Sep 12, what would that cost?

FLOW · BOOKING FUNNEL$1,190 per person and 9 spots left on Sep 12. A $450 deposit holds both seats, balance due 30 days before departure. Want the payment link?

Yes please!

FLOW · BOOKING FUNNELDone, secure link below. The hold lasts 24 hours.Deposit · 2 travelers $450

Deposit paid · balance reminder scheduled for 30 days out

Seasonality Tools

Fill the quiet dates,
survive the busy ones

Two seats left on a departure is a broadcast, not a discount. Two hundred FAQs on a Saturday is an AI agent's job, not your weekend.

Broadcast · "2 cabins left · Iceland Oct 3"sending

Delivered · WhatsApp1,842 / 1,960

Delivered · SMS612 / 640

Deposits from broadcast11 · $4,950

Last-minute availability, first-minute sellout

Blast open seats, price drops and new departures over WhatsApp, Email and SMS. Consent is managed per channel on every contact, and each broadcast reports the deposits it produced, not just clicks.

Instagram DM · Sahara Trek FAQAI agent active

Is the Sahara trek doable with kids aged 8 and 10?

AI AGENT · AUTONOMOUSYes, the family route is rated easy to moderate and the minimum age is 6. Camel support carries the packs, so the kids just walk and grin.

Great. Could we also do a private version for 12 people?

AI AGENT · ESCALATEDAbsolutely worth exploring. Looping in Nadia from our team to build that itinerary with you.

Custom trip request · escalated to a human per your rules

AI answers the FAQ flood

Itinerary, pricing and availability questions get instant answers around the clock. Run agents autonomous, as copilot drafts or in approval mode, and let escalation rules hand custom trips and big groups to your team.

Questions? See the FAQ

How It Works

Inquiry to booked seat,
in three moves

Deposit paid · $450Bali Escape · Sep 12

AttributedMeta · Summer Escapes · CAPI fired

Ads open a chat

Every campaign, post and printed QR code carries a tracked link straight into WhatsApp or Instagram, so each traveler arrives with a source attached.

AI sells the seat

The agent answers itinerary and price questions in seconds, checks details like group size and dates, and sends the Stripe deposit link in the chat.

The booking reports back

The paid deposit is credited to the exact ad, the balance workflow is scheduled, and the purchase event goes to Meta, TikTok and Google via CAPI.

FAQ

Travel chat funnels, answered

How quickly can we respond when an inquiry comes in?

Instantly. AI agents answer itinerary, pricing and availability questions the moment a message arrives on WhatsApp, Instagram, Messenger, Live Chat or Email, day and night. Requests that need a human, like custom trips or large groups, are escalated to your team with the full conversation attached.

Can travelers pay a deposit inside the chat?

Yes. FlowTracker sends Stripe payment links directly in the conversation, so a traveler can secure a spot with a deposit without leaving WhatsApp. Balance payments are handled the same way, with workflow reminders scheduled around the departure date.

How do I know which ad actually produced a booking?

Every campaign, post and QR code gets its own tracked link into your chat channels. The click is captured server-side and matched to the traveler, so when the deposit is paid the booking is credited to the exact ad, and the purchase event is sent to Meta, TikTok and Google through their Conversions APIs.

Are last-minute deal broadcasts GDPR compliant?

FlowTracker manages consent per channel on every contact record, so a last-minute availability blast over WhatsApp, Email or SMS only goes to travelers who opted in on that channel. Consent status updates automatically when someone unsubscribes, keeping your campaigns compliant by default.

How much effort is setup, really?

No code and no developer needed. WhatsApp, Instagram and your ad accounts connect with OAuth, Stripe connects in one click, and your first tracked link is live within five minutes. AI agents are trained by pasting in your itineraries and FAQs.

What does FlowTracker cost?

Pricing is public and plan-based, scaling with contacts and events rather than seats. Early access operators lock in beta pricing before general availability. See current plans for details.

Will it work with our existing stack?

FlowTracker connects to Meta, TikTok and Google ad accounts, WhatsApp, Instagram, Messenger, Live Chat, Email and SMS, plus Stripe for deposits and balances. Booking systems can receive data through webhooks and the API. The integrations page lists everything currently supported.

What happens after we request early access?

You get an invite to create your workspace and a short onboarding call. You connect your channels and Stripe in about five minutes, put tracked links behind your campaigns, and the first attributed inquiries usually arrive the same day. No payment details are required to start.